Your continued business, as always, is very much appreciated. Each appointment is personalized and specifically blocked for you. We have introduced the following Cancellation Policy to better serve you.
We ask, that you provide us with at least 24 hrs. notice if you are unable to make your appointment. Changes can be made online through your booking profile given, that it does not fall under the time allowance of 24 hrs.
Booked appointments are specific to our clients and our goal is to ensure appointment times are always respected. Please make every effort to arrive on time for your scheduled appointment. The Waxing Strip reserves the right to cancel/reschedule/alter appointments that are 10 minutes post your scheduled appointment. Appointments that are cancelled due to late arrival will be subject to the cancellation fee.
Cancellations with less than 24 hrs. notice will result in a charge equal to 50% of the reserved service cost.
Reschedule requests with less than 24hrs. notice will be considered a cancellation and will result in a charge equal to 50% of the reserved service cost.
If multiple services have been booked and some services are removed during your session, the removed services will be charged at 50% of the original cost.
Missed appointments (no shows) will be charged at 100% of the service cost.
Please do not book appointments on behalf of someone else under your profile. Should you do this and it is cancelled late or becomes a no show you will be responsible to pay the fees.
Any missed appointments and/or cancellation fees will be required to be paid in full prior to proceeding with any future bookings.
This new policy will allow us the opportunity to inform our “wait listed” clients of any new availabilities that open up, as well as allowing other clients to book online for their desired services.
We thank you for your continued loyalty and trust in our ability to provide you with your most personal grooming needs.
Heartfelt thanks and appreciation,
The Waxing Strip